FESTIVAL ADA GUIDE
Appalachian HorrorFest is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our guests. The following explains the services provided. Please read this informational guide thoroughly before you send an inquiry email. For any accessibility-related questions not answered in the guide, please email us at ada@appalachianhorrorfest.com. We will do our best to assist you and address your accessibility needs.

WHEELCHAIR ACCESSIBILITY
The venue is navigable for people with mobility disabilities. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers, and canes can also be brought into the event. We do not provide wheelchairs or scooters.

ADA PARKING
There will be limited ADA parking spots for guests with disabilities onsite. Parking in these spots is available on a first-come, first-served basis and requires a verifiable handicap placard, permit, or license plate to enter this parking lot. The person to whom the handicap credential is issued must be present as a driver or passenger in the vehicle.

ACCESSIBLE VIEWING AREAS
There will be accessible viewing areas made available to ADA guests. To access these areas, please let one of our festival ushers know, and they will direct you to the appropriate area.
Accessible Viewing Area Policies:

SERVICE ANIMALS
Service animals are permitted throughout the venue. Emotional support and therapy animals (animals who provide protection, emotional support, well-being, and comfort) are considered service animals by the festival and will be allowed at the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises. The following guidelines must be followed:

    • All service animals must remain by the handler’s side and be harnessed, leashed, or tethered. If these devices interfere with the service animal’s work or if the handler’s disability prevents the use of these devices, the handler must maintain control of the animal through voice, signal, or other effective controls.
    • Service animals must be housebroken.
    • Anyone bringing an animal is responsible for and liable for any damage or injury caused by the animal.
    • All service animals should have legally required vaccinations (which staff may ask to see for verification).
    • We ask that you don’t leave your animal in your car while inside the event, as vehicles become too hot and unsafe for any animal.

EFFECTIVE COMMUNICATION REQUESTS
Appalachian HorrorFest provides ASL Interpreters for all storytelling aspects of the festival.

COMMENTS, QUESTIONS & SUGGESTIONS
Appalachian HorrorFest will consider any request by a guest with a disability for reasonable modification of its policies, practices, or procedures or for auxiliary aids and services that will permit the equal enjoyment of the goods and services offered at the event. We’d like to encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.  In continually trying to make our event more accessible, we encourage you to contact us at ada@appalachianhorrorfest.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please don’t hesitate to email us.

We hope you find this guide informative and look forward to seeing you at this year’s Appalachian HorrorFest.