FESTIVAL ADA GUIDE
Appalachian HorrorFest is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. We welcome and encourage all feedback and suggestions from our guests. The following explains the services provided. Please read this informational guide thoroughly before you send an inquiry email. For any accessibility-related questions not answered in the guide, please email us at ada@appalachianhorrorfest.com.  We will do our best to assist you and address your accessibility needs.

WHEELCHAIR ACCESSIBILITY
The venue is navigable for people with mobility disabilities. We encourage all guests with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers, and canes can also be brought into the event. We do not provide wheelchairs or scooters.

ADA PARKING
There will be limited ADA parking spots for guests with disabilities onsite. Parking in these spots is available on a first-come, first-served basis and requires a verifiable handicap placard, permit, or license plate to enter these parking spaces. The person to whom the handicap credential is issued must be present as a driver or passenger in the vehicle.

ACCESSIBLE VIEWING AREAS
There will be accessible viewing areas made available to ADA guests. To access these areas, please let one of our festival ushers know, and they will direct you to the appropriate area.

SERVICE ANIMALS
No animals are allowed on festival property except for official purposes. However, individuals with disabilities are welcome to bring service animals trained to assist them. Guide dogs and other service animals are permitted at the festival and other events organized by Small Raven Media or Appalachian HorrorFest under the same terms and conditions as any other public business.  Please ensure that service animals remain in a guiding harness or on a leash and under the control of their handler at all times while on festival property unless these devices interfere with the service animal’s work or the handler’s disability prevents their use. We kindly ask that you do not leave your animal in your car while attending the festival, as vehicles can become dangerously hot and unsafe for any animal. Your cooperation helps ensure a safe and enjoyable experience for everyone.

EFFECTIVE COMMUNICATION REQUESTS
Appalachian HorrorFest is committed to inclusivity and can provide ASL interpreters for all storytelling segments of the festival. To ensure we can meet your needs, please submit your request for interpretation at least 45 days prior to the festival. This allows us adequate time to schedule the necessary personnel. While we will make every effort to accommodate requests submitted closer to the festival date, we cannot guarantee availability. We appreciate your understanding.

COMMENTS, QUESTIONS & SUGGESTIONS
Appalachian HorrorFest will consider any request by a guest with a disability for reasonable modification of its policies, practices, or procedures or for auxiliary aids and services that will permit the equal enjoyment of the goods and services offered at the event. We’d like to encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.  In continually trying to make our event more accessible, we encourage you to contact us at ada@appalachianhorrorfest.com for any of your accessibility-related needs. Additionally, if you have any questions about ADA policies or our services, please don’t hesitate to email us.

We hope you find this guide informative and look forward to seeing you at this year’s Appalachian HorrorFest.